What does the grade on pre-owned items mean?
Grade A: excellent, light signs of use. Grade B: good, visible marks or scratches. Grade C: fair, obvious wear, fully working. Every item is tested before listing.
What is battery health?
The battery’s current full-charge capacity compared with when it was new, measured when we listed the laptop.
Is data wiped from pre-owned devices?
Yes. Storage is securely wiped and Windows is freshly installed where applicable.
Do prices include GST?
Yes, all prices are in Australian dollars and include GST. You get a tax invoice with every order.
How long does delivery take?
Usually 2–7 business days after dispatch. See Pickup & delivery.
Can I pick up?
Yes, from Perth, WA by appointment.
How do I pay?
By card (via Stripe) or PayPal. We never see or store your full card details.
What warranty do I get?
See Warranty & returns. Your Australian Consumer Law rights always apply.
Can you help set up my computer at home?
Yes, see Home visits.